privacy policy

At EmbroFreak, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.embrofreak.com (“Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you:

Place an order
Subscribe to our newsletter
Fill out a form or contact us
Browse our website

Personal Information may include:

Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely via third-party providers)

We may also collect non-personal information, such as browser type, device used, IP address, and browsing behavior via cookies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order updates and shipping confirmations
Respond to customer service inquiries
Improve our website and services
Send promotional emails (only if you opt-in)
Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how you use our website.

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to:

Process payments (e.g., Razorpay, Stripe)
Ship orders (e.g., courier/logistics services)
Provide customer service tools
Comply with legal obligations

5. Data Security

We take reasonable precautions to protect your personal information. All payment data is encrypted and handled through secure third-party gateways. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Withdraw consent for marketing at any time

To exercise these rights, contact us at [your email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.